Frequently Asked Questions

Venue address: 70 Dow Street, South Melbourne. All prices in Australian dollars.

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How big is your venue?

The capacity is 45 guests. We recommend a mix of upto 25 kids & upto 25 adults but not exceeding 45 in all. Children under age one are not counted. Any child over the age of one is counted in the guest list.

What is the maximum number of children?

Maximum of 25 kids. We have a kids dining table which is ideal for children 6 years and under. For children 7 years plus, we do provide buffet dining option with seating on boudoir cushions.

What about adults? Is there seating for them?

The ideal number of adults at any party is 20 with a maximum of 25. There are approximately 25 seats within the venue for adults wishing to stay with the remainder having standing room only.

We recommend one adult per child. Of course, the birthday child can bring both her parents and the rest of the family.

What are the best children ages for your venue?

From age 2-12 years. However, we do host parties for age 1, except your total guest list many not exceed 45.

What party themes do you provide?

Party Themes

How much is a party and what does it include?

Venue Package Price is $998 (1.5 hour party) and $1,198 (2 hour party). Food is not included in this package, however catered by us for an extra charge. You are not permitted to bring in any form of food (except cakes) from outside for health and safety reasons. This package price is for upto 25 kids and for a total of 45 guests including adults. Package is inclusive of a fully themed room including all  decorations, two costumed entertainers, three hospitality staff, face painting, tattoos, nail glitter, magic shows, karaoke, party games with prizes, bubbles and snow, invitation cards and standard cutlery.

We offer food, cakes, party bags, accessories, personalized backdrops and photography as an add-on to the Venue package price.

Party Inclusions.

Does the $998 venue package price include the catering?

No. However, we do cater the kid’s and adult’s food for an extra charge. Outside catering is not allowed. Please visit our Catering Page to view photos and pricing of the menu. We also offer cakes, cupcakes, party bags, party accessories, photography and personalized backdrops.

Visit our Cake Shop page and Frills Page for images and pricing.

Catering

Cake Shop

At The Party Room for Kids we do not pretend to be anything but amazing. We are unique and when you book with us you are very well looked after. Everything from A-Z is planned and arranged for you. You are not required to do anything except to book, finalize your numbers, select your food options, settle your final invoice and then turn up on the big day! Stress Free! You do nothing! We get everything done on your behalf! You are covered! Just bring your guests and enjoy! We are the One-Stop Venue!

At The Party Room for Kids you are paying for a complete party experience in our unique venue with entertainers and staff on hand to manage your every need – you do not lift a finger.

Why are your parties only 1.5 hours?

1.5 hours is the ideal length of time for children to enjoy the excitement of a party as we do pack in an amazing selection of games, activities and thrills. Our birthday format is unique and full on. After 1.5 hours, children’s energy tends to wane and they can get tired, especially under 6YO. However we do offer 2 hour parties which are ideal for the older kids.

Two hour parties will incur an additional charge of $200. So it is $1,198 and the deposit for a 2 hour party is $599.

Is the Party Package price less if I have less kids?

The price of $998 (1.5 hours) and $1,198 (2 hours) is fixed regardless of how many children (maximum 25). However, your catering can vary depending on the number of kids, adults, cake and food options. We have a wonderful selection of themed cakes and a mouth watering selection of hot and savory food.

What is the Booking Cancellation fees? Or am I allowed to reschedule my booking?

Please email us with your cancellation request, if you need to cancel your booking. Email to southmelb@thepartyroomforkids.com.au. The cancellation fee is $39.

Even if you were to notify us by text or a phone call, you are still required to email us to confirm the cancellation, which will determine the date of your cancellation request. Any cancellation request will be managed as per terms and conditions below:

Non-Covid related cancellations:

1. Any cancellation made within 7 days of your party date will incur a fee equivalent of your Party Package charge ($998 or $1,198). Rescheduling option is not available in this timeframe. This just means you will forfeit your venue package fee. In addition you will also be charged for any decorations, frills, cakes and catering charges already incurred and or committed on behalf of your party.

2. Any cancellation request made within 7-14 days of your party date will incur a fee equivalent to your deposit ($499 or $599). Rescheduling option is not available in this time frame. This just means you will forfeit your deposit. You will also be charged for any decorations, frills, cakes and catering charges already incurred and or committed on behalf of your party.

3. Any cancellation request made within 14-28 days of your party date will incur a cancellation fee of $99. However, you may reschedule your party for a fee of only $39.You will also be charged for any decorations, frills, cakes and catering charges already incurred and or committed on behalf of your party.

4. Any cancellation request made outside 28 days of your party date will incur a cancellation fee of $39. You may also reschedule your party for a fee of $39. You will also be charged for any decorations, frills, cakes and catering charges already incurred and or committed on behalf of your party.

Covid related cancellations:

1. You are entitled to a full refund IF your party is IN the Lockdown date (for lockdowns only). In a lockdown scenario, you may reschedule your party at no charge. If you do not wish to reschedule, then your deposit or Party Package charge will be refunded fully less a cancellation fee of $49. In any event, any perishable items and committed items already paid for such as cakes and food will not be refunded but can be picked up from the venue at your own cost. For any perishable items such as cakes and food, you will still be charged if you have not already paid for it.

2. When there is no lockdown, but you are unable to host your party for reasons of being a “close-contact”, have “contracted covid” or have been “asked to isolate”, then you may ONLY reschedule your party as if it is a new booking (with deposit paid status). If you choose to cancel the party, the deposit will be forfeited, hence no refund of deposit. As well, you will be charged for any decorations, frills, cakes, catering and staff costs already committed and incurred on behalf of your party. If you choose to reschedule, there are no rescheduling fees. You will be asked to provide evidence of being a “close-contact” or “request to isolate” or have “contracted covid” and provide reasonable evidence of a test (stipulated by the regulations) to the event manager/compliance officer.

Can I bring my own catering into the venue?

In order to maintain food health and safety standards we do not allow external catering (food for kids and adults) to be brought in to the venue. You may bring in your cake, however The Party Room For Kids will not take any responsibility for the health, dietary and allergic standards of your cake. We have a great range of catering available for the children and adults and beautiful delicious cakes made fresh at the kitchen on site. We also offer party (lolly) bags preparation and photography.

 BYO cakes incur a handling fee of $29. This is to cover the cost of cutting, serving, candles, dessert plates and spoons.

Do you serve alcohol?

No. As this is mainly a children birthday party venue, we do not serve alcohol in the premises. However, there are some excellent bars within a short walking distance.

I would like to bring some of my children’s favorite songs, is that OK?

Yes! Please bring in your favorite songs on the day and we will have it playlisted in our system.

Where is The Party Room for Kids located?

We are at 70 Dow Street, South Melbourne, Vic 3205.

There are free time restricted parking available at Cecil Street and Napier Street.

Where can I park?

There are free 2 hour parking in the neighborhood in particular Cecil Street and Napier Street. Sunday is unlimited parking.

No vehicle parking or standing on Dow Street is allowed as per Council regulations. No drop off and pick up allowed either. Patrons and party guests are NOT to gather and stand on the street due to safety of patrons and kids and to avoid disruption of local residential traffic. A Party host will direct and assist with these instructions as required.

Due to Council regulations there is strictly no parking on Dow Street itself, and strictly no vehicles standing out the front of our venue. Convenient all day weekend parking (with no payment) is located on Cecil and Napier Streets. During the week, two hour parking restrictions apply.

All Patrons are reminded Dow Street is a residential zone, therefore please respect the peace and quite of the neighborhood. You are not allowed to congregate at Dow Street for Safety Reasons. Please gather your guests inside the venue foyer where a party host will assist you. When you are leaving, please do so quietly as it is a council requirement to respect the peace and quite.

How do I check if a party time and date is available?

Please use our Booking Calendar to see if a date and time is available.

Can you hold a tentative booking for me?

Unfortunately not. Bookings are done online and a deposit of 50% of the Venue Package Price is required to confirm your booking.

I would like to book a party, what do I do now?

Book Online Now!

You will be requested to pay a deposit of $499 (1.5 hours) or $599 (2 hours) at which point your party will be confirmed in our system. Upon payment of the deposit, digital invitations will be sent to you by email at the earliest. The remainder of the $499 or $599 is payable at the same time as your catering (final payment) on the Wednesday before your party.

Can you create a theme for me?

Yes we offer CUSTOM themes. We adapt our existing settings to match your theme. If your theme is unique, then we may charge a fee. Please note that the cost of purchasing costumes and new decorative elements for a custom theme can be upto $300.

We look forward to seeing you at The Party Room for Kids!

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